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Hero Honda started in 1984 as joint venture with Hero Cycles in India, the company was the largest two-wheeler manufacture in the word and Indian market also. In June 2012, Hero MotoCorp approved a proposal to merge the company investment arm of its parent Hero Investment Pvt. Ltd. The company was in Forbes list of the 200 world most respected companies, Hero Honda Motors ranked at 108. The company introduced the effective motorcycles during 1980s in India and globally, with the best fuel economy and low cost. The company got popularity with their advertising campaign slogan ‘Fill it-Shut it- Forget it’, with the slogan and trust, the company grow at a double digit since inception. The Hero Honda bikes technology popular from 1984 to 2010 in the global market and almost 26 years come from the Japanese counterpart Honda. Hero Honda bikes used by the several valuable customers, they share their opinion and write about the product feedback and complain online which improve the product quality and make product more reliable and effective for future.

Ford Motor Company is an American multinational automobile company, the company is commonly known as Ford. Ford company headquarters in Dearborn, Michigan, founded by Henry Ford, incorporated on June 16, 1903. With the Ford brand name, the company sells automobiles and commercial vehicles globally. Most of the luxury vehicles under the Lincoln brand across the world. It is listed on the New York Stock Exchange and controlled by the Ford Family. Ford is the second largest automaker company in US and fifth largest in the world. Really, the company vehicles are popular across the world and users are sharing their experience online. Customers feedback is important for any organization which makes them one of the best service provider and customers share the product feedback online for the other users,