Agarwal Packers and Movers

Agarwal Packers and Movers Ltd is a globally recognized one of the largest Logistics company and established in 1987. The company started by Shri Ramesh Agarwal and Shri Rajender Agarwal. Now the company team size of over 5,000 people, Agarwal Packers and Movers has 103 branches across the country. The company has more than 1,000 trucks and it generates close to Rs 450 crores in revenue every year. Suggestions / Feedback/ Complaints Inform to at: customercare@agarwalpackers.com Agarwal Packers and Movers is a Websites and Online Stores. Agarwal Packers and Movers registered office address is Agarwal Movers Group, Opposite Crescent Public School, Saraswati Vihar, Pitampura, Delhi, 110034 - (India). Agarwal Packers and Movers is a reviewed by valuable customer, who already used Agarwal Packers and Movers Product/Business/Services. Customer opinion (84) and reviews (5) help to improve and make unique to Product/Business/Services. Customer vote (84) and rating (5) giving a option to improve your Product/Business/Services.

Worst Customer Service and very poor service delivery

Dear Sir I had booked a consignment from Agarwal Packers on 12 Jan 2021 which reached Jaipur on 14 Jan 2021 at night hours. The local team denied unloading at night and said that they will unload it in morning of 15 Jan 2021. Since driver Sh Rajkumar Yadav had no other place to park his truck, I helped in getting it parked at a place 500m from my flat. In morning of 15 Jan 2021, the local team arrived and they started towards my place. Despite my advice to take the truck from internal road they took main road and was caught by Traffic Police. The Traffic Police apprehended them and demanded fine worth Rs 20000. The local team sought my help in release of the truck which I accepted and spoke to the Policemen concerned. The truck was released after a payment of Rs 1000 from my pocket in front of Driver Sh Rajkumar Yadav (7558541642) and the contact person of local team of APML ( Mob No. 6375839211) I contacted their customer care who suggested me to send an email for request of a refund of the amount from APML. I complied with their suggestion but despite having filed the complaint a month ago, there is no response. They also damaged many items and delivery staff was highly unprofessional and foul mouthed. Since I am a Government employee and for reimbursement of charges, I needed some documents like Registration Certificate and Insurance Copy of the Truck and Driving License of Driver for which I spoke to them multiple times and also wrote to their customer care but even for such a small issue, they don't respond. Their executives are non-professional and they always give false assurances and no efforts are made for resolution of issues. I urge everyone to be very careful while dealing with this company #APML Thanks & Regards Abhishek Mani Tripathi Mob 8178869066

Abhishek Mani Tripathi

  • 2021-02-26 12:07:01

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