Nightmare
This has been a harrowing experience from the second we booked it. We had to leave on the 9th of march 2021 and so booked their services for the 8th. But on the due date no one showed up at the stipulated time(10am) worse still was the fact that they didn't receive calls. They finally received the call at around 12pm and then were like "we are almost there" when in reality the truck was at gurgaon and would still take an hour to reach Delhi. After some time two guys showed up at my doorstep however they didn't have packaging material and so we still had to wait for more time to finally get the material and do the packaging. It was only by nightfall they could complete the packaging and so the lorry was not allowed to leave city permits then. Thankfully I could still board my flight early morning the next day. The customer support in charge called radhe shyam was incredibly lax about the entire delay. He simply didn't care and did nothing to assure us about the packing. The horror story is only half done as these people never mailed the invoice even after 5 days after packing the stuff which I had to submit at work and when we try to call them regarding the tracking of our goods(which still haven't reached its 13th of March today) they don't lift the call or even if they lift they would be like "we don't know where the goods are" they again simply don't care. This is the worst packers and movers I've ever employed in the last 20 years. Zero courtesy and zero care and I'll never use it ever despite being a loyal customer all this while.
sai surya k
- 2021-03-13 13:11:08
Worst Customer Service and very poor service delivery
Dear Sir I had booked a consignment from Agarwal Packers on 12 Jan 2021 which reached Jaipur on 14 Jan 2021 at night hours. The local team denied unloading at night and said that they will unload it in morning of 15 Jan 2021. Since driver Sh Rajkumar Yadav had no other place to park his truck, I helped in getting it parked at a place 500m from my flat. In morning of 15 Jan 2021, the local team arrived and they started towards my place. Despite my advice to take the truck from internal road they took main road and was caught by Traffic Police. The Traffic Police apprehended them and demanded fine worth Rs 20000. The local team sought my help in release of the truck which I accepted and spoke to the Policemen concerned. The truck was released after a payment of Rs 1000 from my pocket in front of Driver Sh Rajkumar Yadav (7558541642) and the contact person of local team of APML ( Mob No. 6375839211) I contacted their customer care who suggested me to send an email for request of a refund of the amount from APML. I complied with their suggestion but despite having filed the complaint a month ago, there is no response. They also damaged many items and delivery staff was highly unprofessional and foul mouthed. Since I am a Government employee and for reimbursement of charges, I needed some documents like Registration Certificate and Insurance Copy of the Truck and Driving License of Driver for which I spoke to them multiple times and also wrote to their customer care but even for such a small issue, they don't respond. Their executives are non-professional and they always give false assurances and no efforts are made for resolution of issues. I urge everyone to be very careful while dealing with this company #APML Thanks & Regards Abhishek Mani Tripathi Mob 8178869066
Abhishek Mani Tripathi
- 2021-02-26 12:07:01
Bad Experience with Agarwal Packers Movers
Agarwal Packers and Movers Not reliable as they ask for more money after packaging. Doesn't delivered goods on time and staff is not professional and Experience at all. No guarantee for your goods as mine delivered damaged. Unhappy with their service.
VijayTomar291
- 2021-01-28 18:40:55
Unreliable and unprofessional
Damaged goods received after transportation , consignment no. GCNDLH202102616, one center table missing , no issurance papers provided , no refunds for the damage provided . Highly unprofessional staff , loading supervisor (Mr. Shankar , delhi office ) asking for ₹600/- tip , and denied the responsibility for missing items . Pathetic service , highly disappointed.
Navdeep
- 2021-01-03 13:31:32
great work
Thank you APM for relocating my office. I am very thankful to you and your team member. They very carefully packed my all office items also carefully loaded, and drop within timeframe.. thanks Agarwal packers movers
Neha Sharma
- 2020-12-29 18:29:10
In Damage condition
Hello everyone, don't hire Agarwal packers and movers. They delivered my furniture in damage condition. When I asked how my furniture damage? He told me furniture was already in damage condition. He lied to me and I asked for a refund then he denied. Very worst company also worst service.
VijayTomar291
- 2020-12-26 15:50:11
great job
best packers and movers in India. they relocate my all furniture and all item and delivered without any damage to my relocation point. good job homeshiftingwale
Manoj Kumar
- 2020-12-24 11:57:46
behavior not good
good packers and movers company but staff member's behavior not good. they don't know how to talk with customers. they are professional but not polite...bad experience.
Sanaya Rana
- 2020-12-22 14:45:38
No 1 packers and movers
Professional work staff, very polite, provides fast relocation facility, very hygiene at COVID time, they are very caring full. Done his work on time. I have no complaints. Their Packaging and loading very carefully. Relocate your goods and items without any damage. Great job.
Sanaya Rana
- 2020-12-16 15:56:34
Best service provider for location shifting
I used agarwal packers and movers every time whenever i move to another location, they are very hardworking and packing items with carefully. i highly recommended.
Mahesh Gupta
- 2020-12-08 10:39:31
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